We rented from Surf or Sound last year and the home we rented was horrible. We were told that we saw all the pictures of the home on line and we got what we picked off the internet. Sorry, couldn%26#39;t see the broken furniture, chunks taken out of the dining table, stains that even a professional cleaner could not get out, tears in the sofa and love seat, and stained chairs. This was last summer, to date, the photos that we used when picking out our dream vacation rental are still inaccurate. Surf or Sound needs to be fair with what photos they are putting on the internet. This is our only way of picking a house, because when you ask your customer service about the homes, they lie! This is unbelievable that they are still posting the photos on home #515 On Island Time. I can tell you from experience, that the blue sofa in the photo is grossly stained beyond belief and has several tears in the cushions. The bar stools that are shown in the photo near the kitchen, Do not exist! They were broken and removed from the home when I asked the manager to sit on it. The kitchen table probably still has the cheap dollar store red/white checkered table cloth on it to cover up the huge nicks on the table. I%26#39;m sure they also haven%26#39;t gotten any pool furniture at the home, and the microwave in the basement doesn%26#39;t exist. After all of the nightmare stories on this website, if you do decide to rent from this company, know that you are going in blindly. Their photos have nothing to do with the home that you get!
Surf Or Sound Realty - Photos of homes are inaccurate!
Hi bigdisappointment-
My family and I are going to the outer banks in August and we already paid for our trip IN FULL! I wish I would have seen these posts before I sent SURF OR SOUND my check!! I went on their website and searched the house that you are talking about and it is no longer listed on there. We are going to be staying at ';288 salvo siesta';. I%26#39;m very nervous! I called the company and asked if someone would meet us at the house on the day we arrive to do a walk through with us and they declined. I will be taking my video camera and documenting EVERYTHING. Any other ideas since I am stuck with them?
Surf Or Sound Realty - Photos of homes are inaccurate!
I know there have been many issues with this company. We rented with them for many years and luckily had no trouble. Try to be positive about it and not worry so much in advance that you ruin the fun of looking forward to your vacation. Remember that there are most likely many others that we have not heard from because they had no problem with their rental and enjoyed a great vacation.
Take the precaution of documenting everything and then sit back and have a fabulous time!
Hopefully, you won%26#39;t have the problems I had with Surf or Sound or many other renters have had. Be sure to document everything, take photos, and call them right away if anything is wrong with your home. If you don%26#39;t get any satisfaction with the manager, their CEO is Melvin Stone and he works out of the Salvo Office. They don%26#39;t like to give this info out, but I was able to dig it up last year. #515 On Island Time still has the same photos as last year, but the house doesn%26#39;t look anything like the photos. I should put my photos of the home on here so people can really see what the home looks like. Have a good vacation, and if you go back in the future, try Hatteras Realty, Sun Realty, VRBO (Vacation Rentals By Owner) or Midgett.
If any one is Looking for a two bedroom fully furnished cottage at a reasonable rate give us a call.
The cottage is simple but clean and is convenient to the beach.
www.sandsoftimecampground.com/cottage.htm
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